okwbet Privacy Policy

1Who We Are

okwbet ("we," "us," "our," or "the Company") operates the online sports betting and casino platform accessible at okwbet.org (the "Platform"). okwbet is the data controller responsible for the personal information collected through the Platform and all associated services.

As a platform serving Filipino players, okwbet is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). We have appointed a Data Protection Officer (DPO) who oversees our data privacy compliance program and serves as the primary point of contact for data privacy matters.

If you have any questions about this Privacy Policy or how okwbet handles your personal data, please contact our Data Protection Officer at the details provided in Section 13 of this Policy.

2Personal Data We Collect

okwbet collects personal data that is necessary to provide you with a safe, secure, and compliant gaming experience. The categories of personal data we collect include:

okwbet does not collect sensitive personal information (as defined under RA 10173) unless strictly required by law or regulation, such as for identity verification or AML compliance purposes. Where sensitive data is collected, we apply heightened security measures and process it only on the basis of explicit consent or legal obligation.

3How We Collect Your Data

okwbet collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details on cookies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, and Cebuana Lhuillier; and analytics data from platform analytics tools.
• Publicly Available Sources: In limited circumstances, okwbet may supplement your profile with information from publicly available sources for fraud prevention or compliance purposes.

4How We Use Your Personal Data

okwbet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your okwbet account, including verifying your identity and age (21+ requirement), processing your registration, and enabling you to log in securely.
• Service Delivery: To process bets, wagers, deposits, and withdrawals; to provide access to sports betting, live casino, slot, bingo, and specialty game services; and to deliver customer support.
• Legal and Regulatory Compliance: To comply with Philippine gaming regulations, the Anti-Money Laundering Act (RA 9160, as amended), the Data Privacy Act (RA 10173), PAGCOR requirements, and other applicable laws. This includes filing mandatory reports with the Anti-Money Laundering Council (AMLC) where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits, and comply with responsible gaming obligations.
• Marketing and Promotions: To send you promotional offers, bonuses, and platform updates where you have consented to receive such communications. You may withdraw your marketing consent at any time through your account settings or by contacting support.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the okwbet Platform.

5Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, okwbet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and okwbet — i.e., to provide the betting and gaming services you have registered for, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML reporting obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for okwbet's legitimate interests in fraud prevention, platform security, responsible gaming enforcement, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6Data Sharing and Disclosure

okwbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven, Cebuana Lhuillier), fraud detection services, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in compliance with applicable data protection law.
• Game Providers: Where you play games powered by third-party providers (e.g., live casino studios, slot providers), limited data necessary to deliver the game experience may be shared with those providers.
• Regulatory and Law Enforcement Authorities: We are required by Philippine law to disclose certain information to PAGCOR, the AMLC, the National Privacy Commission, and other competent authorities upon lawful request or as mandated by regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of okwbet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With Your Consent: We may share your data with third parties where you have given explicit consent for such sharing.

Where personal data is transferred outside the Philippines, okwbet ensures that appropriate safeguards are in place in accordance with the requirements of the Data Privacy Act and NPC regulations.

7Cookies and Tracking Technologies

okwbet uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure security, and analyze usage patterns. Cookies are small text files stored on your device when you visit the Platform.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session management, security tokens, and login state cookies. These cannot be disabled without affecting core functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and previously viewed games to provide a more personalized experience.
• Analytics Cookies: Help us understand how players interact with the Platform — which pages are visited most, how long sessions last, and where users navigate from. This data is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only set with your prior consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.

8Data Security

okwbet implements robust technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• Encryption: All data transmitted between your device and the okwbet Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All okwbet staff with access to personal data are subject to confidentiality obligations and undergo regular data privacy training.
• Two-Factor Authentication: okwbet supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Penetration Testing and Audits: The Platform undergoes regular security assessments, penetration testing, and third-party audits to identify and remediate vulnerabilities.
• Incident Response: okwbet maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected individuals in accordance with the requirements of RA 10173 and NPC Circular 16-03.

While okwbet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying okwbet immediately if you suspect any unauthorized access to your account.

9Data Retention

okwbet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our general retention periods are as follows:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with AML record-keeping requirements under RA 9160.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC and Identity Documents: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Retained for the duration of your consent and for three (3) years thereafter as evidence of consent.
• Technical and Usage Logs: Retained for up to twelve (12) months for security and analytics purposes, after which they are anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with okwbet's data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

10Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okwbet:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfills that obligation.
• Right to Access: You have the right to request a copy of the personal data okwbet holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to okwbet's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe okwbet has violated your data privacy rights. The NPC can be reached through its official website at privacy.gov.ph.

To exercise any of the above rights, please submit a written request to our Data Protection Officer using the contact details in Section 13. okwbet will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request to protect against unauthorized access to your data.

11Children's Privacy and Age Restriction

The okwbet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. okwbet does not knowingly collect personal data from individuals under the age of 21.

okwbet employs age verification procedures during registration to prevent underage access. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned in accordance with applicable regulations.

If you are a parent or guardian and believe that your child has registered on the okwbet Platform, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.

12Changes to This Privacy Policy

okwbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how okwbet protects your personal data. The most current version of this Policy will always be available at okwbet.org/privacy-policy.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting our support team.

13Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or okwbet's data processing practices, please contact our Data Protection Officer:

Please note that email addresses are provided as plain text for informational purposes only. Please copy the address manually into your email client. okwbet does not accept data subject requests submitted through social media or third-party platforms.